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Front of House Manager

The Dressing Room, an eclectic restaurant on Roosevelt Row in the heart of Downtown Phoenix is seeking a high-energy Front of House manager to join their team! This position is responsible for the management of the staff and customers that populate the restaurant floor on a daily basis.

Job Responsibilities

  • Regular communication with owner, General Manager, and staff regarding restaurant needs, guest experiences, and other issues
  • Coordination of staff communications regarding scheduling, customer feedback, employee reviews, dress code, and hygiene standards, including holding daily pre-shift meetings to communicate any crucial information to staff
  • Management of guest or staff issues as they arise
  • Participating in employee life cycle with company, including interviewing, hiring, training, evaluation, and reviews
  • Organization of sales, labor, and financial paperwork and transferring this information to owners and responsible accounting parties as needed
  • Maintenance of inventory including updating operational sheets and completion of orders for food, beverages, and paper/chemical supplies
  • Ability to work a flexible schedule, including nights, weekends, and holidays
  • Educating employees on proper equipment use and maintenance

Skills and Qualifications

  • Minimum of two years verifiable management experience in the hospitality industry
  • Food Handlers’ Card and Liquor Certification through an approved organization
  • Strong communication skills, both written and verbal, are required
  • Familiarity with POS systems, Profit & Loss (P&L) reports, cash handling skills, and opening/closing of checks
  • Experience training and coaching staff
  • Experience with employee scheduling, inventory, ordering, and setting pars required
  • Proficiency in Microsoft Excel and Word and basic email systems, and a desire to learn any new programs or applications introduced to help business functions
  • Physical Requirements
  • Ability to lift and move 50 pounds
  • Ability to sustain working long hours on your feet

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this is intended to be accurate reflection of the current position, management reserves the right to revise the job when circumstances change (i.e., emergencies, rush jobs, changes in personnel, workload changes, technological developments, etc.) 

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