Shipping Manager

Los Angeles, CA
Full Time
Manager/Supervisor
We are looking for an experienced Shipping & Warehouse Manager with a background in apparel, footwear, accessories, and other soft goods. The ideal candidate will be knowledgeable about both bulk distribution to retailers as well as direct-to-consumer order fulfillment.
This individual will report directly to the Director of Operations.
Job Responsibilities:
  • Control the execution of all outbound shipments of finished goods and the processing of inbound returns
  • Oversee the daily functions of the shipping department
  • Manage office personnel, forklift drivers, stackers, pickers, and packers
  • Oversee the staging of customer deliveries for shipment
  • Implement all company standard operating procedures
  • Ensure that the proper processes are put into place to ensure that company SOP’s are followed by all personnel within the warehouse
  • Keep shipping operations within budget without compromising speed or efficiency
  • Establish a level of acceptable performance for personnel and mentor to exceed daily expectations.
  • Work closely with the Quality Control department to ensure all procedures are followed and recorded
  • Responsible for cross training of personnel
  • Collaborate with internal departments to optimize the flow of orders from preparation to shipment
  • Evaluate carrier performance and resolving issues with orders and logistics
Skills & Qualifications:
  • Bilingual English & Spanish required
  • Previous apparel or soft good shipping/warehouse experience
  • Excellent leadership skills, including the abilities to set goals, motivate and manage conflict
  • Effective communication skills, including writing, speaking and active listening
  • Great interpersonal skills
  • Good project management skills, including strong decision-making, problem-solving and strategic planning abilities
  • Exceptional time management and organization skills
  • In-depth understanding of industry and company best practices for the warehouse
  • Familiarity with bookkeeping, inventory control practices and logistics
  • Comfortable using inventory management software and other organizational computer applications
  • Physical strength, stamina and the ability to walk or stand for long periods of time

 
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